Example achievements and engagements
Advisory, coaching, consultancy
- Advised and coached joint owner in a dysfunctional partnership through the negotiations and successful sale of £10m manufacturing business.
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Part of the leadership team who turned around a business from bankruptcy - £140m debit, taken over by three banks, turned around and sold business 3 years later for £320m.
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Led my own leadership and coaching business advising a range of CEO's and their leadership teams. This included delivering the Transformational Leadership Programme for the Institute of Directors (IoD).
- Non-exec of two technology start-up businesses.
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Experience board director.
- Non-exec of Joint Venture businesses, building strategic alliances to design and deliver complex customer solutions
- Designed and led a 120-day transformation programme, reducing 1,200 management roles by 23%, saving over £40m pa.
- Designed and delivered client transformation programme saving £3m pa in back office services.
Operational, commercial, delivery
- Operated and transformed a £150m outsourced
services business from multi-million loss making to above sector profit
performance.
Owned strategic client relationships (including CEOs of local authorities) with contracts up to £30m p. and accountable for providing services to over 2,000 customers.
- Recovered a failed (losing money &
customers) post acquisition integration by implementing a revised operating
model, driving up performance standards and staff pride, achieving a 90% customer
retention, 45% new business win rate and reducing operational costs by over 20%.
- Led post acquisition integration of a global ICT
function (23 countries, 800 people) whist being operationally accountable for
the ICT service.
- Negotiated the exit of critical but underperforming
subcontractors, with multi-million pound contracts, raising service performance
and improving the commercial position of the customer & our company.
- Negotiated the exit from commercially onerous
multi-year customer contract, avoiding £15m of liabilities.
Markets and industries
- Manufacturing
- Engineering
- Outsourcing
- Rail
- Defence
- Local Government
- Health